NisabaCircle

Child safety standards

Effective 26 October 2026 · Version 2026-10-v3

This page is NisabaCircle's published standard against child sexual abuse and exploitation (CSAE). It is the page we give to Google Play and anyone else who asks how we meet child-safety requirements. The Terms of Use and Conduct Rules include these standards too.

Our standard

NisabaCircle has zero tolerance for child sexual abuse and exploitation. That includes child sexual abuse material, grooming, sextortion, and any sexualised contact with a child. Using the app for any of those things is forbidden. We will remove access to the content, suspend the accounts involved, preserve what the law requires us to preserve, and report it to the appropriate authorities.

NisabaCircle is invite-only. There is no public directory and no stranger chat. People can only reach members of school groups their school administrator has approved. Students must be 11 or older, and the school is responsible for approving only people who may join.

In-app reporting

Anyone signed in can press Report on a message, a call or a person at any time. The report goes to that school's safeguarding lead, who can review the reported content — including a one-to-one conversation — and take action. You can also Block someone; they are not told. Text messages are also filtered for objectionable language before they are stored; that does not replace reporting.

If you cannot use the app, email support@nisabacircle.com with the school's name and what you are concerned about. Never send a password, a one-time code, or screenshots of a child's conversation unless a safeguarding professional has asked you to preserve evidence and has told you how.

How reports are handled

• School safeguarding leads review reports first. They can remove content, pause or remove accounts, and flag specific items as safeguarding evidence.
• Flagged safeguarding evidence is hidden from everyone except authorised safeguarding staff at that school, and is deleted no later than 24 months after it was created.
• When we become aware of apparent CSAE content we remove access to it, preserve it only as required by law, suspend the accounts involved, and report it to the appropriate UK authorities — the National Crime Agency / CEOP, and the Internet Watch Foundation for imagery.
• We cooperate with law enforcement where required. We do not monitor conversations as a matter of course.

Compliance with child-safety laws

NisabaCircle is designed as a school communication service for children aged 11 and over as well as adults: no advertising, no tracking, no public profiles, and contact only inside approved school groups. We intend to comply with applicable child-safety and data-protection law in the United Kingdom, including duties that apply to a user-to-user service likely to be accessed by children. Schools remain responsible for their own safeguarding policies and for obtaining parental consent where the law requires it.

If someone is in immediate danger, call 999 (UK) or your local emergency number. Children and young people in the UK can talk to Childline on 0800 1111 or at childline.org.uk.

Child-safety contact

The named child-safety contact for authorities, schools and app stores is Maytham Al-Rubaye, via support@nisabacircle.com. We aim to reply within 2 working days. We do not publish a postal address.

Effective 26 October 2026 · Version 2026-10-v3.